FAQ

To initiate a return, please contact our customer service team with your order details. They will guide you through the return process.

We offer a 7-day return policy. If you are not satisfied with your purchase, you can return it within 7 days of delivery for a full refund or exchange. The item must be in its original condition and packaging.

For orders within India, delivery typically takes 5-7 business days. International shipping times vary depending on the destination but generally range from 10-15 business days.

Once your order is shipped, you will receive a tracking number via email, which you can use to track your shipment online.

Yes, we offer discounts for bulk purchases. Please contact us for more information and pricing.

Yes, we offer customizations on certain idols. Please contact us with your specific requirements, and we'll do our best to accommodate your request.

Yes, we ship our products worldwide. International shipping charges apply and are calculated based on the destination.

Shipping is free for all orders within India. International shipping charges are calculated based on the destination and are charged at actual rates.

You can reach our customer support team via email or phone. Visit our "Contact Us" page for detailed information.

While our idols are crafted with durable materials, they are primarily designed for indoor use. If you plan to place an idol outdoors, please let us know, and we can suggest suitable options.

Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible as the order might already be in process.

We use high-quality marble powder and polyresin to craft our idols, ensuring durability and a refined finish.